Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website and services offered by CapitalSafe.ae ("CapitalSafe", "we", "us" or "our"). By engaging our services or using our website, you agree to be bound by these Terms.

1. Services provided

CapitalSafe.ae provides will drafting, documentation, notarisation coordination and registration services in connection with wills filed with the Abu Dhabi Judicial Department (ADJD), Dubai Courts and the DIFC Wills Service Centre. We coordinate with court-approved notaries and the relevant authorities on your behalf.

CapitalSafe is not a law firm and does not provide legal representation in contentious matters. Our services relate to documentation, registration and process coordination.

2. Engagement

Our engagement begins when you confirm your selected service and complete the initial intake. We will then request the information necessary to draft your will, schedule a video-call notarisation, and submit the documentation for registration.

3. Client responsibilities

You agree to:

• Provide accurate, complete and timely information;
• Notify us of material changes to your circumstances during the engagement;
• Attend scheduled notarisation appointments and provide valid identification;
• Make payments in accordance with the fees agreed at the start of the engagement.

4. Fees and payment

Our fees are published on our website and confirmed at the time of engagement. Fees cover drafting, notarisation coordination and registration support. Specific government fees, where applicable, are itemised separately. Fees are payable in advance unless otherwise agreed in writing.

5. Refunds

You may cancel your engagement before drafting has commenced for a full refund. Once drafting has begun, refunds are calculated on a pro-rata basis reflecting work performed. Once a will has been notarised and registered, fees are non-refundable.

6. Confidentiality

We treat all information you share with us as confidential and disclose it only as necessary to deliver our services and as required by law. Our handling of personal information is described in our Privacy Policy.

7. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or in connection with our services shall not exceed the fees paid by you for the specific service that gave rise to the claim. We are not liable for indirect, consequential or incidental losses.

We do not guarantee specific outcomes from third parties, including authorities and notaries, but undertake to apply professional care and skill at all stages of our engagement.

8. Intellectual property

All content on our website, including text, graphics, logos and software, is the property of CapitalSafe or its licensors and is protected by applicable intellectual property law. You may not reproduce or distribute our content without prior written consent.

9. Third-party services

Our service depends on third parties including notaries and registration authorities. We are not responsible for delays or decisions of those third parties, but will keep you informed and act promptly to address any issues that arise.

10. Governing law and jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent UAE courts, unless otherwise agreed.

11. Amendments

We may update these Terms from time to time. Material changes will be communicated to current clients and published on our website. Continued use of our services after publication constitutes acceptance of the revised Terms.

12. Contact

Questions about these Terms can be sent to info@capitalsafe.ae.